Digital Education Coordinator, Full time (Fixed term Maternity Cover until 1st June 2027) Job at London Full Time

Who we are

Now rated a top three modern University in London, we provide an engaging portfolio of apprenticeships, short courses, undergraduate and postgraduate degrees. We also have an excellent research profile and were jointly recognised as the best modern university in the country for research, and the highest-ranked modern university in London in REF2021.

The Role

The University of Roehampton is recruiting to the role of Digital Education Coordinator to join our Digital Education team as maternity cover from July 2026. This role will allow the right candidate to gain in depth experience of learning technologies such as Moodle, Panopto, and TurnItIn, and our approaches for technology enhanced learning.

This role is ideal for someone who can learn new software tools or processes quickly, understanding them in depth to be able to investigate issues that may arise. The successful candidate will support staff and students through any queries they may have and using a variety of channels. They will need to be able to prioritise effectively and maintain good communication with the rest of the Digital Education department and key stakeholders both internally at the University and externally at system vendors.

Key responsibilities will include managing the Helpdesk; investigating, resolving, and communicating issues that arise; creating and sharing regular reports; and working with the wider team to conduct testing and feedback of new or upgraded systems.

The successful candidate will have great attention to detail and a proactive approach, alongside skills and experience using different software tools, understanding the end-user experience, and delivering excellent customer care.

If you have any specific questions on the role, please contact:

Noor Abdulghani, noor.abdulghani@roehampton.ac.uk  

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer. 

Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme; and on RU7 and above, have access to the University’s Retirement Savings Group Pension Plan, a defined contribution scheme, provided by Royal London.  Our full range of benefits are available here. 

The closing date for completed applications is: 12 June 2026

It is expected that interviews will be held: TBC

You are encouraged to apply promptly, as we reserve the right to close the role and interview before the dates stated above. 

Visa Sponsorship is not available for this role.

Candidates who apply for this role must already hold the legal right to work in the UK